Appliances can have a variety of things go wrong with them so we will send a technician out to properly diagnose the issue. We charge $90 for the diagnosis and we will provide you with a complete estimate for the parts and labor needed for the repair. We do not charge an hourly labor rate because every repair is so different. Instead, we follow the industry standard blue book and charge based on each project. If you decide to hire us for the repair, the diagnosis fee will be credited towards the total repair cost.